Customer Support for Creators and Course Sellers

## The Creator Support Trap

You start a Patreon, a course, or a membership site. The first 100 members are great. You know them by name. You answer every DM personally. It feels good.

Then you hit 1,000 members. Then 5,000. Suddenly you're spending 2 hours a day answering the same questions. "How do I access the course?" "My payment failed." "Can I get a refund?" "When's the next live session?"

You have two choices: hire a VA for $2,000-$4,000/month or ignore messages and watch your community...