Dixa Alternatives: European Omnichannel Done Right, But at What Cost?

## What Is Dixa?

Dixa is a Copenhagen-based customer support platform founded in 2015. They've raised about $164 million in funding and have carved out a strong position in Europe. The product is built around a conversation-first model: instead of tickets, you work with conversations that flow across channels.

They recently launched Mim, their AI agent for autonomous resolution. The company is independent (not acquired by anyone, despite occasional rumors).

## Pricing

Dixa runs three plans:
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