Aircall Alternatives: When Phone Support Isn't Your Whole World

## Aircall Is a Phone System First

This is important to understand upfront. Aircall is a cloud phone system that happens to have support integrations. It's not a help desk. It's not a ticketing system. It's a phone system with call routing, IVR menus, voicemail, call recording, and analytics.

If your support team spends most of their day on phone calls, Aircall is genuinely good at what it does. If most of your support is email, chat, or messaging, Aircall is the wrong tool.

## Pricing

Airca...