Freshchat Alternatives: When You Don't Need the Full Freshworks Suite

## What Freshchat Actually Is

Freshchat is the messaging product inside the Freshworks suite. It started as a standalone live chat tool, but over the years Freshworks has pulled it deeper into their broader platform. You'll see it bundled into Freshdesk, Freshsales, and Freshmarketer.

That's great if your company already runs on Freshworks. Terrible if you don't.

## Pricing

Freshchat's plans run from about $19 to $79 per agent per month, billed annually. The free tier got killed off a while ...