Intercom Pricing in 2026: What Every Plan Actually Costs

Intercom has restructured pricing four times since 2017. The current model (February 2024 onward) combines per-seat fees with per-resolution AI costs. Depending on how many conversations Fin resolves, AI can be the biggest line item on your bill.

Intercom has a 4.5 on G2 and a 1.9 on Trustpilot from 950+ reviews. The G2 score reflects the product. The Trustpilot score reflects the billing.

All prices are per seat per month, billed annually, as of March 2026.

## The Three Plans

**Essential** ...