Tawk.to Alternatives: Free Live Chat Is Great Until You Need Automation

## Why Tawk.to Is Everywhere

Tawk.to claims over 4 million businesses use their widget. That number is probably real. The product is completely free for live chat, with unlimited agents and unlimited chat history. The business model is simple: they charge $19/month to remove the "Powered by Tawk.to" branding, and $1/hour if you want them to provide hired chat agents.

It's a clever model. Most small businesses never pay a dime. The ones that do either care about branding or literally want Tawk....