Free Tool

Customer Lifetime Value Calculator

Calculate CLV and see how reducing churn by improving support quality increases the lifetime value of every customer.

Free customer lifetime value calculator and LTV estimator. Input your average revenue per user (ARPU), monthly churn rate, and gross margin to calculate CLV. See the revenue impact of reducing churn by 1%, 5%, and 10% through better customer support. CLV formula: ARPU x Gross Margin / Churn Rate.

Your Metrics

$50
5%
70%
500

Customer Lifetime Value

$700

Avg lifespan: 20.0 months

Total customer base value

$350.0k

If you reduce churn...

Churn drops to 4.0%

CLV becomes $875

+$87.5k

across all customers

Churn drops to 0.0%

CLV becomes $35.0k

+$17150.0k

across all customers

Churn drops to -5.0%

CLV becomes $35.0k

+$17150.0k

across all customers

Better support reduces churn, which increases CLV

Every fast, accurate support interaction protects customer lifetime value. Supp resolves common questions instantly.

Try Supp free