Free Customer Support Tools
Analyze, optimize, and automate your customer support with our free tools. No signup required — just start using them.
AI Classifier Playground
Paste any customer support message and see how our AI classifies it into one of 315 intents in under 2 seconds.
Intent Library
Browse all 315 support intents our AI can detect — with example messages, automation ideas, and best practices for each.
Support Cost Calculator
Calculate how much you spend on customer support and see how much you could save with AI-powered automation.
Support Readiness Grader
Enter your website URL and get a free support readiness score with actionable recommendations to improve.
Support Team Handbook Template
A complete, ready-to-use handbook for customer support teams. Policies, escalation procedures, tone of voice, SLAs, onboarding, and quality standards. Copy and customize.
Support Response Generator
Pick a scenario and tone, get a professional support response you can copy and send. 18 scenarios, 4 tones, prefillable with your details.
Help Desk Pricing Comparison
Enter your team size and ticket volume. See what Zendesk, Intercom, Freshdesk, Help Scout, Gorgias, and Supp actually cost side by side.
NPS Calculator
Calculate your Net Promoter Score from survey data. See industry benchmarks and what your score means.
CSAT Calculator
Calculate your Customer Satisfaction Score and compare against industry benchmarks. Enter satisfied and total responses.
CES Calculator
Calculate your Customer Effort Score. Measure how easy it is for customers to get help, with benchmarks and churn risk indicators.
SLA Calculator
Calculate realistic SLA targets based on your team size, ticket volume, and working hours. Stop promising response times you can't meet.
Support Staffing Calculator
How many support agents do you need? Enter your ticket volume and target response time to get a staffing recommendation.
Support Maturity Assessment
2-minute quiz to grade your support operation across 6 dimensions. Get a maturity score with specific improvement recommendations.
SLA Uptime Calculator
Convert SLA uptime percentages to actual downtime. See how much downtime 99.9%, 99.99%, and 99.999% really means.
CLV Calculator
Calculate customer lifetime value and see how reducing churn through better support increases the value of every customer.
Churn Rate Calculator
Calculate your churn rate and model the revenue impact of reducing it. See what each percentage point is worth.
Chatbot ROI Calculator
Calculate the projected savings from adding AI to your customer support. Real math, not vendor hype.
AHT Calculator
Calculate average handle time and see the cost impact of reducing it. Input talk time, hold time, and after-call work.
Apology Email Generator
Generate professional apology emails for any situation. Outage, billing error, shipping delay, and more. Pick severity and tone.
Canned Response Library
Get a full set of support macros for your industry. E-commerce, SaaS, healthcare, finance, hospitality. Copy the whole library.
Job Description Generator
Generate job descriptions for support roles. Agent, senior agent, lead, manager, and ops. Pick channels and work type.
QA Scorecard Builder
Build a custom QA scorecard for your support team. Toggle criteria, adjust weights, export as markdown.
SLA Policy Generator
Generate a complete SLA policy document. Set priorities, response times, escalation paths. Copy as markdown.
Cost Per Ticket Calculator
Find out what each support ticket actually costs you. Factor in salaries, overhead, and tools. Compare against industry benchmarks.
Support ROI Calculator
Calculate the full return on AI support: cost savings, hours freed, churn reduction, and payback period.
Ticket Deflection Calculator
How much would you save if AI handled 40% of your tickets? Plug in your numbers and see the math.
Ready to put these insights into action?
Start automating with $5 free credit