Order Delivery

Carrier Selection

Choose a specific carrier

Example customer messages

“I have a question about my order — choose a specific carrier”

“Can you help with a delivery issue? Choose a specific carrier”

“I need an update on my shipment. Choose a specific carrier”

“There's a problem with my order: choose a specific carrier”

“Reaching out about a recent purchase — choose a specific carrier”

Look up order status automatically via Shopify

Send tracking information to the customer

Escalate lost package reports to logistics

Update delivery instructions in the system

Want to see “Carrier Selection” detected in real time?

Order Status Check

Check order status

Shipment Tracking

Track a shipment

Delivery Delay Report

Report a delivery delay

Delivery Address Correction

Correct delivery address

Delivery Location Change

Change delivery location

Supp classifies “carrier selection” messages and triggers actions automatically. Start with $5 in free credits.