Order Delivery

Gift Wrapping

Request gift wrapping

Example customer messages

“I have a question about my order — request gift wrapping”

“Can you help with a delivery issue? Request gift wrapping”

“I need an update on my shipment. Request gift wrapping”

“There's a problem with my order: request gift wrapping”

“Reaching out about a recent purchase — request gift wrapping”

Look up order status automatically via Shopify

Send tracking information to the customer

Escalate lost package reports to logistics

Update delivery instructions in the system

Want to see “Gift Wrapping” detected in real time?

Order Status Check

Check order status

Shipment Tracking

Track a shipment

Delivery Delay Report

Report a delivery delay

Delivery Address Correction

Correct delivery address

Delivery Location Change

Change delivery location

Supp classifies “gift wrapping” messages and triggers actions automatically. Start with $5 in free credits.