Order Delivery

Package Insurance

Add package insurance

Example customer messages

“I have a question about my order — add package insurance”

“Can you help with a delivery issue? Add package insurance”

“I need an update on my shipment. Add package insurance”

“There's a problem with my order: add package insurance”

“Reaching out about a recent purchase — add package insurance”

Look up order status automatically via Shopify

Send tracking information to the customer

Escalate lost package reports to logistics

Update delivery instructions in the system

Want to see “Package Insurance” detected in real time?

Order Status Check

Check order status

Shipment Tracking

Track a shipment

Delivery Delay Report

Report a delivery delay

Delivery Address Correction

Correct delivery address

Delivery Location Change

Change delivery location

Supp classifies “package insurance” messages and triggers actions automatically. Start with $5 in free credits.