General Inquiry

Policy Clarification

Ask about policies

Example customer messages

“Hi, quick question — ask about policies”

“I was wondering about this: ask about policies”

“Can you point me in the right direction? Ask about policies”

“I'd like some information about this: ask about policies”

“Where can I find this? Ask about policies”

Auto-reply with relevant documentation links

Route to the appropriate department

Send business hours and contact information

Add to the support queue for follow-up

Want to see “Policy Clarification” detected in real time?

Account Status Check

Check general account status

Service Availability

Ask if a service is available

Ask about terms of service

Ask about privacy policy

Acceptable Use Policy

Ask about acceptable use policy

Supp classifies “policy clarification” messages and triggers actions automatically. Start with $5 in free credits.