Billing Payment

Billing Dispute

Dispute a billing charge

Example customer messages

“I'm being charged for a service I already cancelled”

“This charge is incorrect — I was told it would be $20 less”

“I never authorized this charge on my account”

“The amount doesn't match what was quoted to me”

“I want to dispute the charge from last week”

Route to the billing team on Slack

Process refund automatically via Stripe

Generate and send invoice or receipt

Create a billing dispute ticket

Want to see “Billing Dispute” detected in real time?

Invoice Download

Download a past invoice

Invoice Dispute

Dispute charges on an invoice

Payment Method Update

Update an existing payment method

Payment Method Add

Add a new payment method

Payment Method Remove

Remove a payment method

Supp classifies “billing dispute” messages and triggers actions automatically. Start with $5 in free credits.