Billing Payment

Payment Method Update

Update an existing payment method

Example customer messages

“I got a new credit card and need to update my payment info”

“My card on file expired — how do I update it?”

“Can I switch from credit card to PayPal?”

“I need to change the card that's being charged for my subscription”

“Where do I update my billing details?”

Route to the billing team on Slack

Process refund automatically via Stripe

Generate and send invoice or receipt

Create a billing dispute ticket

Want to see “Payment Method Update” detected in real time?

Invoice Download

Download a past invoice

Invoice Dispute

Dispute charges on an invoice

Payment Method Add

Add a new payment method

Payment Method Remove

Remove a payment method

Billing Dispute

Dispute a billing charge

Supp classifies “payment method update” messages and triggers actions automatically. Start with $5 in free credits.