Billing Payment

Payment Reversal

Reverse a completed payment

Example customer messages

“I have a billing question — reverse a completed payment”

“Can someone from your billing team help? Reverse a completed payment”

“I noticed something on my statement: reverse a completed payment”

“Need help with a payment issue. Reverse a completed payment”

“This is about my billing: reverse a completed payment”

Route to the billing team on Slack

Process refund automatically via Stripe

Generate and send invoice or receipt

Create a billing dispute ticket

Want to see “Payment Reversal” detected in real time?

Invoice Download

Download a past invoice

Invoice Dispute

Dispute charges on an invoice

Payment Method Update

Update an existing payment method

Payment Method Add

Add a new payment method

Payment Method Remove

Remove a payment method

Supp classifies “payment reversal” messages and triggers actions automatically. Start with $5 in free credits.