Returns Refunds

Quality Issue Report

Report a quality issue

Example customer messages

“I need help with a return — report a quality issue”

“I'd like to start the return process. Report a quality issue”

“Is it possible to do this? Report a quality issue”

“I have an issue with my order: report a quality issue”

“Can you walk me through this? Report a quality issue”

Suggested automations with Supp

Initiate return process and generate shipping label

Process refund via Stripe based on return policy

Route warranty claims to the product team

Send return eligibility status automatically

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Related intents in Returns Refunds

Return Initiation

Start a return process

Return Label Generation

Generate a return shipping label

Return Shipping Cost

Ask about return shipping costs

Exchange Initiation

Start an exchange

Damaged Item Report

Report a damaged item

Automate quality issue report handling

Supp classifies “quality issue report” messages and triggers actions automatically. Start with $5 in free credits.

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