Returns Refunds

Refund Method Selection

Choose refund method

Example customer messages

“I need help with a return — choose refund method”

“I'd like to start the return process. Choose refund method”

“Is it possible to do this? Choose refund method”

“I have an issue with my order: choose refund method”

“Can you walk me through this? Choose refund method”

Initiate return process and generate shipping label

Process refund via Stripe based on return policy

Route warranty claims to the product team

Send return eligibility status automatically

Want to see “Refund Method Selection” detected in real time?

Return Initiation

Start a return process

Return Label Generation

Generate a return shipping label

Return Shipping Cost

Ask about return shipping costs

Exchange Initiation

Start an exchange

Damaged Item Report

Report a damaged item

Supp classifies “refund method selection” messages and triggers actions automatically. Start with $5 in free credits.