Returns Refunds

Refund Status Check

Check refund status

Example customer messages

“I returned my item 2 weeks ago — when will I get my refund?”

“Can you check the status of my refund? Reference #RF-2981”

“My refund was approved last week but I still haven't received it”

“How long do refunds usually take to appear on my card?”

“I was told I'd be refunded within 5-7 days but it's been 10”

Initiate return process and generate shipping label

Process refund via Stripe based on return policy

Route warranty claims to the product team

Send return eligibility status automatically

Want to see “Refund Status Check” detected in real time?

Return Initiation

Start a return process

Return Label Generation

Generate a return shipping label

Return Shipping Cost

Ask about return shipping costs

Exchange Initiation

Start an exchange

Damaged Item Report

Report a damaged item

Supp classifies “refund status check” messages and triggers actions automatically. Start with $5 in free credits.