Returns Refunds

Store Credit Option

Ask about store credit instead of refund

Example customer messages

“I need help with a return — ask about store credit instead of refund”

“I'd like to start the return process. Ask about store credit instead of refund”

“Is it possible to do this? Ask about store credit instead of refund”

“I have an issue with my order: ask about store credit instead of refund”

“Can you walk me through this? Ask about store credit instead of refund”

Initiate return process and generate shipping label

Process refund via Stripe based on return policy

Route warranty claims to the product team

Send return eligibility status automatically

Want to see “Store Credit Option” detected in real time?

Return Initiation

Start a return process

Return Label Generation

Generate a return shipping label

Return Shipping Cost

Ask about return shipping costs

Exchange Initiation

Start an exchange

Damaged Item Report

Report a damaged item

Supp classifies “store credit option” messages and triggers actions automatically. Start with $5 in free credits.