Returns Refunds

Warranty Claim Initiation

File a warranty claim

Example customer messages

“I need help with a return — file a warranty claim”

“I'd like to start the return process. File a warranty claim”

“Is it possible to do this? File a warranty claim”

“I have an issue with my order: file a warranty claim”

“Can you walk me through this? File a warranty claim”

Initiate return process and generate shipping label

Process refund via Stripe based on return policy

Route warranty claims to the product team

Send return eligibility status automatically

Want to see “Warranty Claim Initiation” detected in real time?

Return Initiation

Start a return process

Return Label Generation

Generate a return shipping label

Return Shipping Cost

Ask about return shipping costs

Exchange Initiation

Start an exchange

Damaged Item Report

Report a damaged item

Supp classifies “warranty claim initiation” messages and triggers actions automatically. Start with $5 in free credits.